Dental & Medical · Raleigh & the Triangle
Marketing for dental and medical practices in Raleigh
Most dental marketing gets measured on form fills. A form fill is not a patient. The gap between the two is where practices quietly lose money, because the reporting looks healthy right up until you compare it against the schedule.
We measure to the booked exam, and we build the campaigns backwards from what a new patient is actually worth to your practice over their first two years.
What we run for practices
Google Ads split by procedure economics. An emergency extraction search and an Invisalign search are not the same business and should not share a budget. High-value procedures get their own campaigns, their own landing pages and their own bid strategy.
Call tracking that reaches the front desk. Dynamic number insertion so you can hear which keyword produced which call, and find out how many of them went unanswered. In most practices we audit, that number is higher than anyone expects.
Google Business Profile and review flow. Proximity decides a large share of dental map pack results, so the levers you actually control are your primary category, your services list and a steady stream of recent reviews.
Website and booking path. Short forms, a tappable phone number, and new-patient offers that are easy to find. Built on a site you own.
Print that still works here. New-mover mailers and neighborhood EDDM drops around the practice, designed and printed in house.
The number that actually matters
Dentists and dental services average $8.00 per click and a 10.67% conversion rate, which lands at about $72.97 per lead. That is a healthy conversion rate by any standard, and it is the reason dental campaigns tolerate an expensive click.
So if your practice is converting at 6% against a category median of 10.67%, the problem is almost certainly the landing page or the phone, not the bidding. That distinction is worth a lot of money and it takes about an hour to establish.
And 97% of consumers read reviews before choosing a local business. For a practice, the review profile is doing more selling than the website is.
Benchmarks from the WordStream 2026 Google Ads Benchmarks study, an analysis of more than 13,000 search campaigns running April 2025 to March 2026. Local search and review figures from BrightLocal.
How it works
- 1. Discovery. What a new patient is worth to you over their lifetime, what you can afford to pay for one, and which services actually make you money.
- 2. Tracking first. Call tracking and form tracking installed and tested with a real call and a real submission before anything launches.
- 3. Build and launch. Campaigns, pages or print, depending on what we agreed. Ten to fourteen days from kickoff for paid search.
- 4. Manage and report. Monthly, on cost per new patient exam rather than impressions.
Common questions
What should a dental practice pay per new patient?
Work backward from lifetime value rather than from a benchmark. If a new patient is worth $1,800 to you over two years and one in three leads books an exam, roughly $220 a lead still leaves you well ahead. At the category average near $73 a lead there is a lot of room.
Do you handle the phones?
No, but we will tell you what the phones are doing. Call tracking shows you unanswered calls and after-hours calls, and if that turns out to be the leak, missed-call text-back and an after-hours booking assistant usually fix more than more ad spend would.
How long before we see new patients?
Clicks on day one, meaningful data in about 30 days, a properly optimised account in 60 to 90. Local SEO runs underneath on a six to twelve month horizon.
Can you help us rank in a neighbouring town?
Partly. Proximity is the strongest map pack signal and you cannot move your building. City pages, local content and reviews from patients who live there are the honest levers, and they are slower than anyone would like.
Who this is for
A good fit: Established practices with capacity to see more patients, a front desk that answers the phone, and a willingness to ask satisfied patients for reviews.
Not a fit: Brand-new practices that need a full schedule inside a month, or practices where nobody will own the review process. Both are real constraints and we would rather say so on the first call.
Book a 20-minute call
You tell us what’s going on, we tell you whether we can help, and if we can’t, we usually know who can. No pitch deck.
Services: Google Ads · Local SEO · Website design · Design & print · All industries
